In fact, it’s pretty weak when it comes to protecting user identity.įor instance, Avast won’t just surrender personally-identifiable data to legitimate requests from law enforcement bodies. The company also admits to not having many protections against official agencies.

But it does suggest that Avast is collecting plenty of information at other times, and the company isn’t as open as it could be about exactly how it does this. None of this proves that Avast keeps detailed logs of customer activity when they log onto the VPN. Having said that, the data collected won’t be used for marketing purposes unless you “opt in” – which is a welcome inclusion. The policy continues, noting that “the system may store data on the bandwidth transferred per session.” The use of words like “may” is not something we feel good about in the context of a privacy policy.įinally, Avast will keep records of your interactions with their support team, including “personally identifiable information.” Officially, this is intended to make their support operations run more smoothly, but it might reasonably spook some users. The problem is that Avast doesn’t say what it will do with this data, or what it would do if law enforcement agencies requested it. And as they say, all of this data is deleted within 30 days. This is a somewhat vague clause but isn’t necessarily worrying in itself (for instance, if Avast only records the type of computer connecting to their servers). However, let’s have a closer look at what the Avast privacy policy actually says about logging.Īvast SecureLine VPN privacy policy states that when you start up SecureLine, Avast “may capture certain basic data such as the time and network location from which the VPN connection was made and the duration of the VPN connection.” Avast SecureLine front page states that the VPN “doesn’t log websites visited or app usage.” So, on the face of things, there seems to be no issue of Avast VPN logs.

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